EVIDENT SOLUTIONS' COACH MANAGEMENT SYSTEM
Our Coach Management System (CMS) is specifically tailored for Australian industry needs, and is successfully used by bus operators across Australia to streamline their business processes and deliver cost savings.
Your problems, our solutions
Wasting time handling paper time sheets and calculations?
Manage timesheet data electronically
Poor resource utilisation and communication?
Visualise your fleet and jobs,seamlessly communicate with staff on the road
Tired of maintaining client records in multiple systems?
Synchronise client details with your accounting package
Trouble finding staff available for weekend work?
Put the onus on your employees to let you know if they’re available
Using spreadsheets to track driver’s licences and expiry dates?
Enter licences and expiry dates enabling notifications to operations staff and employees
Operations and workshop not on the same page?
Enhance transparency between operations and maintenance with information available to all teams
Wasting time with paper servicing or defect records?
Electronic service records and defect submission
Do you need insights into how your business is performing?
CMS has over 100 reports and dashboard to monitor your business
Revenue lost when hiring out your staff?
Track and invoice all costs associated with hiring out your staff
Missed a safety service for a vehicle?
Use the maintenance management dashboard to schedule upcoming services
Route service scheduling issues?
Automate the allocation of shifts to your route service drivers
Spending hours mapping school run routes?
CMS will generate school run routes on the fly as you add or remove students
Unsure who last edited a record in your current software?
Audit logs ensure accountability
Revenue lost when hiring out your vehicles for self-drive?
Track and invoice all costs associated with hiring out your vehicles
Drivers not up to date with their allocated work?
If work requirements change, drivers are always up to date by using CMS Mobile
Not sure that vehicle pre-trip inspections are performed?
Realtime pre-trip inspection records can be lodged by drivers using CMS Mobile
Do your drivers forget to raise vehicle defects?
Drivers can use CMS Mobile to submit vehicle defects on the road as they are detected
Worried about leaving a student on a bus after a scheduled service?
Ensure empty vehicle checks are completed with CMS Mobile
Do you have schools asking for passenger manifests?
Record boarding and alighting times and places with CMS Mobile
Your emergency school bus drivers unsure about the route?
CMS Mobile has complete turn-by-turn directions and maps
Your nightmare is maintaining fleet odometer values?
Drivers can enter odometer, fuel and adblue amounts when filling up
Do your mechanics get lost when travelling to a breakdown?
Use GPS navigation to get there in a timely manner
Are your mechanics safe at a breakdown?
The breakdown assessment checklist will guide your mechanics when setting up a safe roadside environment
Does your company have a mobile app presence?
CMS Public can be branded for you business and deployed to app stores with ease
Are you missing opportunities by not responding to requests for quotations?
Customers can request quotations on their mobile devices
Customers calling to ask about a vehicle locations?
With CMS Public, customers can see the details of their charter and vehicle location
Parents concerned about the location of the school bus?
With CMS Public, parents can see the boarding status of their child and vehicle location
Are schools confused about their bookings?
CMS Client gives your schools a comprehensive list of quotations and bookings
Are you missing opportunities by not responding to requests for quotations?
Customers can request quotations from their desktop
Sending screenshots of your school run routes to clients?
With CMS Client, all school run routes are readily available for review
Services
Pre-purchase consultation
We ensure you make an informed decision:
- Business requirements analysis
- Comprehensive software demonstration
- Question and answer
- IT infrastructure review
- Discussion with your existing IT provider
- Data migration analysis
Software development
Coach Management System functionality on the platform of your choice:
- Windows
- Windows Server services
- Microsoft Store
- Google Play Store
- Apple App Store
- Web APIs
Training
Comprehensive training for individuals or teams, on-site or remote.
Keep on top of the new features added to our software on a regular basis to maximise your investment.
Hardware upgrade advice
So you get the most out of our software, we can offer advice about your IT infrastructure so you get the most out your investment:
- Operating systems
- Desktop hardware
- Monitors
- Servers
- Networking
- Mobile communications
- Tablets
- Vehicle tablet cradles
- Card readers
Systems integration
Using specialised software in your business we haven't integrated yet?
Evident Solutions can investigate integration options for software from other industries, synchronising information critical to your business with the following advantages:
- Reduced double handling
- Time saving
- Increased efficiency
- Automation of procedures
Support
We offer unparalleled support:
- Support contract with every purchase
- Phone and email support
- On-site and off-site support
- Remote deployment and upgrades
- Coordinate with your existing IT team
- Coordinate with your 3rd party IT support group
Success stories
Payroll processing slashed
Paper time sheets manually processed, double handling at every step. Migration of systems to CMS and integration with a payroll system cut payroll processing dramatically
Paperless defect and service records
Read how paperless workshop records can save time and increase efficiency
Electronic passenger manifests
A modern school run system to meet the expectations of your clients and Government requirements.
Key benefits
Efficient charter management
Plan one way trips or complex itineraries with multiple waypoints. Record passenger numbers, costs, notes and trip requirements.
Capture new business
Automate quotation follow-ups with customised emails and set reminders to convert quotations to jobs.
Allocation screen
View your fleet and job status at a glance. Drag and drop unallocated work onto vehicles with interactive notifications. Easily set clock on times and email updated job sheets to your staff or subcontractors.
Testimonials
Our staff adjusted quickly to the program, and the speed in which we are now able to enter bookings, schedule jobs and obtain information & reports quickly is a credit to your knowledge and understanding of our very unique industry.
Currently CMS is our central hub for most things that we do here, to make sure we have buses on time and to continue to grow the business.
CMS is sophisticated software that not only saves the users time but also is a business cost saving tool. We would not be where we are today with CMS.
After exploring the market we settled on Evident Solutions CMS program for our business for a number of reasons - primarily that it was built for a charter bus company and has been consistently developed and upgraded over 20 years.
We were using a computer booking system for our company but found that it had its limitations and was developed overseas and primarily for a route service operation.
The amount of information and reports we can access from our main office really make overall control of our other depots very easy indeed.
Whenever we have required something extra from the system, the Evident Solutions team has been able to tailor specific reports to meet our needs and their after sales support cannot be faulted.
As a charter bus and limousine company servicing the demands of a diverse range of clients we require a program that is both efficient and reliable and Evident have certainly succeeded in delivering that for our company.